Effective Communication Skills Components

* Raising Awareness
* Understanding Communication Dynamics
* Working with Body Language
* Dealing with Assumptions
* Working with Differing Points of View
* Understanding Patterns, Habits and Beliefs
* Developing Great Listening and Responding Skills
* Developing Individual Strengths and Qualities
* Understanding Active vs Passive Choosing
* Using Positive Reinforcement
* Managing Conflict
* Being More In Charge
* Gaining Confidence

Two Perspectives on Communication Theory

	Scientific	Humanistic
Epistemology	Discover the truth	Create meaning
Human Nature	Determinism	Free will
Value Priority	Objectivity	Emancipation
Purpose of Theory	Give universal laws	Give rules for interpretation
Research Methods	Experiment and Survey	Textual analysis and ethnography
Standards for Evaluation	Explanation of data Prediction of future Relative simplicity Testable hypotheses Practical utility	Understanding of people Clarification of values Aesthetic appeal Community of agreement Reform society