WRITING SKILLS IN BUSINESS

WRITING SKILLS IN BUSINESS
from:
Maxwell, G. (2007) Writing Skills in Business.
Encyclopedia of Business and Finance, 2nd ed.. Ed. Burton Kaliski. Vol. 2.
2nd ed. Detroit: Macmillan Reference USA, 2007. p775-778. 2 vols.

Business writing has seven purposes:

Convey information
Explain a situation
Request action
Seek information
Persuade
Reply to communication previously received
Convey an attitude
The goal of business writing is to have readers understand the message completely, clearly, and accurately.